Barcelona City Council makes various general and specialised communications channels available to city residents, through which they can consultations, report incidents or complaints, carry out municipal procedures and receive information on the city.
In these pages, you will find communication channels that you can use in person, by telephone, or online so that you can choose the channel that best suits your needs at any given time.
Here you can request city-related information, carry out procedures and make complaints and suggestions, without having to go into an office in person.
Consult the Citizen Help and Information Offices (OAC), the specialised offices and registration points that the City Council has distributed throughout the city.
Municipal social networks
Social networks are increasingly becoming a tool for communication with the Administration. Use the Barcelona City Council social networks.
The City Council provides a free phone line 010 (or, 931 537 010, from outside Barcelona) which serves the metropolitan area of Barcelona.