Taxpayer assistance channels
There are a number of channels used to communicate with, contact and assist taxpayers:
Municipal tax office - Institut Municipal d'Hisenda
District of Ciutat Vella
Barcelona City Council
District of Eixample
District of Sants-Montjuïc
District sub-offices de la Marina. Zona Franca
District of Les Corts
District of Sarrià-Sant Gervasi
District of Gràcia
District of Horta-Guinardó
District of Nou Barris
District sub-offices Zona Nord, Ciutat Meridiana
District of Sant Andreu
District of Sant Martí
Tributs de Catalunya - Regional Office of the Catalan Tax Agency in Barcelona
The services offered by Barcelona City Council to individuals are as follows:
- Basic information on municipal taxes, public fees and prices.
- Submission and registration of all types of documents related to taxes, public prices and fines managed by Barcelona City Council.
The Municipal Tax Office's web page offers you detailed information on flexible and easy procedures that can be carried online to save time and costs.
If you call from a municipality within the Metropolitan Area of Barcelona
You can call the free phone service 010* from any of the following municipalities:
- Cornellà de Llobregat
- El Papiol
- El Prat de Llobregat
- Esplugues de Llobregat
- Molins de Rei
- Sant Adrià de Besòs
- Sant Andreu de la Barca
- Sant Boi de Llobregat
- Sant Joan Despí
- Sant Just Desvern
- Sant Vicenç dels Horts
- Santa Coloma de Cervelló
- Santa Coloma de Gramenet
- Torrelles de Llobregat
All other municipalities
Tel.: 931 537 010 (standard rate)
For calls from outside Spain
You can call from outside Spain on +34 934 027 000 (the price of the call will depend on the operator used to make the call). Available 9 am to 7 pm, Monday to Friday.
Presentation of writings or documents
Documents for Barcelona City Council can be presented at any Barcelona City Council register (situated in the Citizen Help and Information offices), pl. Sant Miquel, 3-5 (next to Plaça de Sant Jaume) or at the Barcelona Municipal Tax Office, Av. Litoral, 30, at offices of the regional or national public authorities. They can also be presented at any Post Office branch, Spanish consular offices or diplomatic offices abroad.
Procedures and services stalls
Barcelona City Council's procedures and services stalls provide you with a new Citizen Help and Information channel. An innovative digital self-service terminal to bring flexibility to the management of the most widely used municipal procedures and access to information on the city. More information on procedures and the location of the stalls.
(*) See the terms of telephone service on the web ajuntament.barcelona.cat/en/content/telephone--communication-channels-citizens
Last update: 17/10/2017