This allows you to consult the status of a claim or complaint you have submitted previously to OMIC. We will reply to you as soon as possible, to the email address you supplied with your claim or complaint.
The Municipal Consumer Information Office
The OMIC continues to provide its services to the public electronically and through the 010 phone service. Claims and enquiries will continue to be preferably dealt with online. For those inquiries or complaints that require face-to-face attention, you must make an appointment in advance on the municipal procedures portal ajuntament.barcelona.cat/cita/omic, by calling 010, or at the Municipal Procedures Kiosk.
This allows you to consult the status of a claim or complaint you have submitted previously to OMIC. We will reply to you as soon as possible, to the email address you supplied with your claim or complaint.