Other experiences in Barcelona

The Radars project  articulates through the creation of a neighborhood network, made up of different active agents: the neighbors, the shops and pharmacies, the social service centers and the most active entities. Together they create a network of complicity and attention, through various spaces of participation such as the Telephone Follow-up Platform; Door-to-door detection, and the welcome and accompaniment of elderly people. A project that gives prominence to the community, with a transforming vocation, and that wants to turn each neighborhood into a safer and more friendly space for the elderly, that is, in a space where care has a greater role.

Barcelona City Council aims to provide local sports facilities for all citizens, less then ten minutes from their homes. Reducing travel time helps to encourage regular participation in sport and increases the time spent exercising at well-equipped facilities that offer a wide range of guided activities with something for all needs.

A network of 51 civic centres works to foster co-existence and creativity, adapting to the leisure times and needs of different types of user. These centres organise a wide range of activities at times adapted to suit all audiences. Increasingly, moreover, they provide intensive courses and workshops at weekends and during holiday 

Opening times are extended and new services, such as Internet shopping and home delivery, are provided at these traditional local shopping places. Besides saving times, markets help to improve families' quality of life by providing them access, for example, to seasonal foodstuffs.

The city's libraries were the first cultural centres to adapt their opening times to new needs on the part of users. Amongst other advantages, these libraries are close at hand, offer extensive opening times and host a range of activities at weekends, as well as providing rooms for night study, enabling local residents to get the most out of their personal time.

The city's museums' opening times have been extended to make them more accessible to the people of Barcelona during their leisure time. Admission to them is free on Sunday afternoons and certain evenings during the year, such as Museum Night. On the same lines, centres like the CCCB and CaixaForum now also open on Sundays, whilst such museums as MACBA have begun to open on weekday nights in summer.

Time devoted to mobility in the city is improved by new tools for planning journeys such as information screens at stops and the possibility of users receiving information on their mobile phones or PDAs. Measures such as the extension of Metro timetables and changes in bus frequencies and routes also help to make it easier to manage travel around the city.

Barcelona City Council has also opened this window on the Internet so that residents can complete procedures whenever they want and are able to, without wasting time in travelling to public administration centres. The Council's aim with this service is to facilitate people's work-life balance, with the procedures available including applications for building-work permits and building rehabilitation subsidies, census-related processes and matters concerning local taxes. Web in Catalonian

The Citizen's phone 010 initiate a project to expand the services of the helpline and enable citizens to make municipal procedures through this channel. You can change the name and surname of the Pink Card, correct data errors, vehicle to liquidate the tax of vehicle, to change the fiscal address or to divide debt.

Open from 9 pm to 1 am, from Monday to Friday, these study rooms are adapted to the needs of students, either permanently or during exam periods. They also provide such services as Wi-fi networks and access to reference material, as well as organising educational and cultural activities aimed at helping young users to improve their study skills.

This alarm service connected to the telephone line enables users to establish contact with care personnel 24 hours a day. It offers peace of mind to people who are elderly or dependent and their carers as it provides an immediate response to the alarm and mobilises their family members or the resources necessary to attend to the emergency. In Barcelona this service is currently available to over 50,000 people

The new information office in Plaça de Sant Miquel is open from Monday to Saturday, from 8.30 am to 10 pm and provides a wide range of services, including forms for housing offices and social service centres. In this way, the new office enables users to complete all formalities in one place, in more than seven languages, helping citizens to manage their time better.

You can find 45 BCN Points in Barcelona. These are computer terminals connected to the City Council which enable certain procedures to be carried out at almost any time of day. They are situated in a wide range of Council facilities, such as libraries, Citizen Advice Offices and Metro stations. It is now possible to obtain census registration certificates and duplicates of receipts, and it is anticipated that citizens will soon be able to make enquiries, pay taxes, buy admission tickets and register documents. Web in Catalonian

These services are designed to contribute to improving the quality of life for people and families who, for some reason, have difficulty in living their normal daily routines. The neighbourhood social service centres provide users with a wide, coordinated range of support services which includes preventive actions, care, and socio-educational and rehabilitation measures.

These protected walking routes enable children to go to school on their own, encouraging their independence and helping them to learn how to manage their personal time. Establishing such routes requires involvement by all citizens, as it entails introducing traffic pacification measures and a new mobility culture that prioritises people's quality of life and environmental-friendliness.

The aim of this project is to pacify traffic by establishing speed limits on certain roads and in certain neighbourhoods, enabling people to enjoy their public spaces in more agreeable, safer and more sustainable surroundings. In this way it contributes to improving quality of life and promotes a model of urban space which takes into account citizens' time requirements throughout their life cycle.

With a view to facilitating coexistence between residents and tourism, a plan is being implemented which takes into account coordination of the city's timetables at peak times, occupation of the public space, mobility management and de-concentration of the tourism offering. The main objective of this plan is to achieve a synergic relationship between Barcelona's residents and visitors to the city.