How it works

In some cases, the City Council lends service users a tablet with an internet connection and the VinclesBCN application installed. In other cases, the users themselves already have a tablet or smartphone, as well as an internet connection, enabling them to receive the service. On applying to register for the service, the user's level of income is taken into consideration when assigning them a VinclesBCN tablet.

The relatives and friends who wish to be connected to the users have to download the VinclesBCN app to their smartphones.>

To activate the app, users will have to provide an access code to all those people they wish to include in their family network.