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Accessibility declaration of: Ajuntament de Barcelona

Compliance status

This website is partially compliant with Royal Decree 1112/2018, of 7 September (over 90% of the pages fulfil half or more of the applicable criteria), due to exceptions and a lack of conformity in aspects that are indicated in the block of non-accessible content.

Accessible content

  • Web browser and devices

    The website is viewed correctly on various browsers and devices.

    Corresponding WCAG criteria: 1.3.4 and 4.1.1.

  • Coherent structure

    Coherent structure: consistency on the website is ensured. The structure is coherent on all pages (menus, headers, lists, tables, etc.), users are offered a gratifying experience and it is possible to skip generic content and locate content in the website in an agile, accessible way.

    Corresponding WCAG criteria: 1.3.1, 1.3.2, 2.4.1, 2.4.5, 3.2.3 and 3.2.4.

    Headers and labels: it is also ensured that the texts of headers and labels really describe the content.

    Corresponding WCAG criteria: 2.4.6.

  • Controls for content in movement

    Controls: sufficient controls are provided for content that is automatically reproduced or intermittent.

    Corresponding WCAG criteria: 1.4.2, 2.2.1 and 2.2.2.

    Pointer gestures: it is possible to browse the page with only a pointer and the option of cancelling the action of clicking on any possible actionable element is provided.

    Corresponding WCAG criteria: 2.5.1, 2.5.2 and 2.5.4.

    Content in movement: there are no elements that blink more than three times a second.

    Corresponding WCAG criteria: 2.3.1.

  • Expansion

    The page headings provide the name of the website and section, so that users can contextualise the information.

    Corresponding WCAG criteria: 2.4.2.

  • Text alternatives

    Text alternatives: the images, images of text and icons contain sufficient text alternatives.

    Corresponding WCAG criteria: 1.1.1.

    Labels in the name: the text alternatives correspond to the content, both visually and programmatically.

    Corresponding WCAG criteria: 2.5.3.

  • Colour contrast

    The text elements and interactive elements have a colour contrast that complies with the accessibility guidelines referring to the AA-level contrast ratio.

    Corresponding WCAG criteria: 1.4.3 and 1.4.11.

  • Identification

    Use of colour: the use of colour as the only means of transmitting information is avoided.

    Corresponding WCAG criteria: 1.4.1.

    Sensory characteristics: instructions for interacting with the content avoid referring to a specific control by its shape, visual location, size, etc., so that it may be identified regardless of sensory capacities.

    Corresponding WCAG criteria: 1.3.3.

  • Forms

    Labels or instructions: forms contain correctly associated labels and controls, both visually and in terms of being accessible programmatically.

    Corresponding WCAG criteria: 1.3.1, 3.3.2 and 4.1.2.

    Changes of context: no changes of context occur in any form, which might distract the user while entering data.

    Corresponding WCAG criteria: 3.2.2.

  • Language

    The language of the pages and parts of the content in a different language are correctly marked.

    Corresponding WCAG criteria: 3.1.1 and 3.1.2.

  • Keyboard browsing

    Keyboard: browsing by using the keyboard is fluid and follows the visual order.

    Corresponding WCAG criteria: 2.1.1, 2.1.2, 2.1.4 and 2.4.3.

  • Expansion

    Expansion of the text: the website content is viewed correctly when increasing the text size to 200%.

    Corresponding WCAG criteria: 1.4.4.

    Images of text: images of text are avoided whenever possible, and when they are used, there is a text alternative.

    Corresponding WCAG criteria: 1.4.5.

  • Purpose of the links

    The purpose of the links is correctly described. The icons that work as links have text alternatives that make it possible to understand the destination.

    Corresponding WCAG criteria: 2.4.4.

Non-accessible content

  • Keyboard browsing

    Focus: the focus is not visible on passing through some elements, and/or some elements do not take the focus. Changes to content are created, generated by a change of focus.

    Corresponding WCAG criteria: 1.4.13, 2.4.7 and 3.2.1.

  • Expansion

    Reflow and spacing: when expanding content to 400% or spacing the text, part of the content may be lost.

    Corresponding WCAG criteria: 1.4.10 and 1.4.12.

  • The website may contain content that is not covered by applicable legislation:

    1. Formats of office technology archives published before 2018.

    2. Time-based, pre-recorded multimedia content published before 2018.

    3. Time-based, live multimedia content.

    4. Online map and cartography services, although the essential information is provided digitally in an accessible way, in the case of maps used for navigation purposes.

    5. Third-party content that is not funded or developed by Barcelona City Council.

    6. Reproductions of heritage-collection assets that cannot be made completely accessible due to one of the following reasons:

      1st Incompatibility of the accessibility requirements with the conservation of the asset in question or with the authenticity of the reproduction.

      2nd Unavailability of automated, profitable solutions that make it possible to extract the text of manuscripts or other heritage-collection assets and transform them into content that is compatible with accessibility requirements.

    7. Extranet and intranet content understood as accessible websites only for a restricted group of people and not for the general public, published before 23 September 2019, until these websites are the subject of a major revision.

    8. The content of websites and applications for mobile devices that are classed as archives or archive tools because they only contain content that is not necessary for the performance of active administrative tasks and which have not been updated or edited after 2018.

  • Disproportionate burden: Non-applicable

Preparation of this accessibility declaration

This declaration was prepared on 07/07/2023.

The method used for preparing this declaration was an evaluation carried out by a third party [la consultoria d'accessibilitat TOTHOMweb SL], as part of the collaboration with the Accessibility Office of the body.

Last revision of the declaration: 07/07/2023.

Observations and contact information

Communications may be made about accessibility requirements (Article 10.2.a of Royal Decree 1112/2018, of 7 September) such as:

  • Notifying any possible non-compliance by this website.

  • Communicating other difficulties in accessing content.

  • Requesting information and content excluded from the directive's scope of application.

  • Formulating any other query or suggestion for improvement relating to the website's accessibility.

Via the following contact link.

The communications will be received and processed by the Accessibility Office, as the responsible Barcelona City Council unit.

Application procedure

If the response to the notification or the request is unsatisfactory, as established in the European directive (Article 7, section 1, letter c), you may make a complaint to the: Ministry of Economic Affairs and Digital Transformation - Secretary General of Digital Administration.

Barcelona City Council commitment to accessibility

Periodically, the City Council carries out internal audits and consultancies in order to deal with possible non-conformities and achieve full accessibility to the website, making it possible for anyone to use it, regardless of their capability.

The development of barcelona.cat websites is based on the UNE-EN 301549:2022 and Web Content Accessibility Guidelines WCAG 2.1, at AA level, as established by the W3C (World Wide Web Consortium).

If you find any obstacles on the site, please point them out using this form.