Drought warning:

alert stage of the drought protocol activated.

Managing incidents

The Operations Centre is the control room which takes on a strategic role as the coordination and communication hub in managing any incidents or critical situations the city may face, for the various agencies and operators engaged in managing urban services.

It manages any incidents detected in public spaces by ordinary citizens, the Guàrdia Urbana (the city police), or other municipal services, which affect Urban Ecology services and which require urgent or scheduled action and repair.

It operates 365 days a year, 24 hours a day, and its main mission is to take swift action in the event of an incident or emergency in the city.