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Urban Planning, Ecological Transition, Urban Services and Housing

About Us
The Ecology, Urban Planning and Mobility Area is responsible for providing municipal services linked to the public areas and city services which make life easier for people who live and work in the city.
What we do and why
The City Council seeks to ensure a quality public space, a green and biodiverse city that is productive and resilient, a city committed to active and sustainable mobility with public involvement and commitment.
Bodies Involved
Ecology, Urban Planning and Mobility Area has different instruments as well as advisory and participatory bodies for effective involvement and collaboration in municipal projects with the general public, groups and organizations, and both public and private entities.
Services
The Council sees to the smooth running of the city services, to ensure the daily wellbeing of the public and contribute towards the city's development.
Procedures
Environmental facilities
News
Contact

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/ Managing incidents

Managing incidents

The Operations Centre is the control room which takes on a strategic role as the coordination and communication hub in managing any incidents or critical situations the city may face, for the various agencies and operators engaged in managing urban services.

It manages any incidents detected in public spaces by ordinary citizens, the Guàrdia Urbana (the city police), or other municipal services, which affect Urban Ecology services and which require urgent or scheduled action and repair.

It operates 365 days a year, 24 hours a day, and its main mission is to take swift action in the event of an incident or emergency in the city.

Managing incidents

Urban Resilience