This public-sector charge is payable by persons who are responsible for an economic activity in the municipality of Barcelona, and who have not contracted their own waste collection service.
Setting up a direct debit for your regular payments brings added security and peace of mind, as well as saving you time. Bills will always be paid on time, you will know the date payment will be taken in advance, you won’t need to make a trip to your bank, and security is guaranteed.
The financial institutions where Barcelona City Council bills are to be paid by direct debit must be authorised to operate in countries where SEPA regulations are mandatory: The European Union (including Monaco and San Marino), Andorra, Liechtenstein, Norway and Switzerland.
This procedure allows you to request annulment or express disagreement with regard to a municipal tax or public-sector charge, either during the voluntary payment period or when a claim is made during the enforcement period (with additional charges and interest).
It should be borne in mind that the lodging of an appeal does not suspend the payment deadline or the collection procedure, unless a guarantee is presented to ensure payment of the debt.
Complaints or appeals may be made:
- Via Internet: by clicking on the following link
- By post: To the Institut Municipal d'Hisenda, natural persons only: C. Llacuna, 63 - 08005 Barcelona
Persons responsible for an economic activity in the municipality of Barcelona (professionals or business owners) that generates commercial and industrial waste similar to municipal waste and who benefit from the provision of the municipal service, or who have not obtained the corresponding approval from the City Council for the use of the private selective collection service and/or reverse logistics system.