The OMIC continues to provide its services to the public electronically and through the 010 phone service. Claims and enquiries will continue to be preferably dealt with online. For those inquiries or complaints that require face-to-face attention, you must make an appointment in advance on the municipal procedures portal ajuntament.barcelona.cat/cita/omic, by calling 010, or at the Municipal Procedures Kiosk.

Contact for companies

Here is our email address omicempreses@bcn.cat for clearing up any queries you may have over your rights and obligations as a company towards consumers and the procedures we carry out at OMIC.

You may also send your responses to any claims or complaints you receive as well as any arguments you consider necessary.

Qualsevol empresa pot posar-se en contacte amb l'OMIC per resoldre dubtes sobre els seus drets i obligacions.
Qualsevol empresa pot posar-se en contacte amb l'OMIC per resoldre dubtes sobre els seus drets i obligacions.