Tourism

This measure ensures the civic use of public spaces and improves community relations in the city.

The Barcelona City Council has bolstered the presence of civic officers in the city to enhance community relations between tourists and residents during the summer. From today until October, 40 new officers will be added to the existing 70 currently active in the city during the summer period, as explained by Albert Batlle, Deputy Mayor of Barcelona City Council, with responsibility for Prevention and Security.

This reinforcement, with a one-off budget of €391,732, is in response to the anticipated increase in public space usage during the summer tourist season and the early autumn period.

The measure is part of the Pla Endreça civic plan and one of the initial actions set out in the Plan for Managing High Influx Areas (EGA), a model recently presented by the city council aimed at managing the areas most popular with tourists in the city. 

On the ground

All additional officers will be deployed on the ground in traditional summer hotspots such as Barceloneta and the Gothic Quarter, around the Sagrada Familia, in the squares of Gràcia, Trinitat Vella, Rambla Prim, and Montjuïc Park. This summer, three new locations have been added where civic officers will operate: La Rambla, the waterfront area, and the Olympic Village.

The civic officers, present in all city districts, carry out prevention and guidance tasks. Their mission is to make Barcelona a more pleasant and safer city for both residents and visitors. Using the app Barcelona a la butxaca, they provide information about problematic situations and expedite the resolution of incidents on the city’s streets.

Last year, these officers conducted a total of 380,186 interventions citywide, and their work received a satisfaction rating of 7.36 out of 10 from local residents.