Check the status of a claim previously filed with the OMIC. We will reply as soon as we can to the email address associated with the claim to which the enquiry relates.
The Municipal Consumer Information Office
The OMIC continues to provide its services to the public electronically and through the 010 phone service. Claims and enquiries will continue to be preferably dealt with online. For those inquiries or complaints that require face-to-face attention, you must make an appointment in advance on the municipal procedures portal ajuntament.barcelona.cat/cita/omic, by calling 010, or at the Municipal Procedures Kiosk.
Check the status of a claim previously filed with the OMIC. We will reply as soon as we can to the email address associated with the claim to which the enquiry relates.