Accessibility statement of the La Mercè application for the iOS operating system

Barcelona City Council has undertaken to make its La Mercè application accessible for the iOS operating system, in accordance with Royal Decree 1112/2018, of 7 September, on accessibility of public sector websites and applications for mobile devices (from now on, Royal Decree 1112/2018, of 7 September).

This accessibility statement applies to the La Mercè app, available on the App Store or Google Play.

La Mercè app was reviewed on 20/09/2024 .

Version: 12.4

Compliance status

This La Mercè application with the Royal Decree 1112/2018, of 7 September.

Is partially compliant.

Accessible content

The following measures have been considered for Barcelona City Council's La Mercè app to make it easier for users to access all the contents and functionalities:

• Controls for content in movement

  • It provides plenty of controls for content that plays automatically or intermittently.

  • There are no elements that flash more than three times per second.

  Criteria of the standard UNE EN 301 549:2022: 11.1.4.2, 11.2.2.1, 11.2.2.2, 11.2.3.1, 11.2.5.2 and 11.2.5.4.

• Purpose of the links

  The purpose of the links or controls is described correctly.

  Criteria of the standard UNE EN 301 549:2022: 11.2.4.4.

Non-accessible content

The app may have the following barriers:

• Browsers and devices

  The application may not be displayed correctly on all browsers and devices.

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  Criteria of the standard UNE EN 301 549:2022: 11.1.3.4 and 11.4.1.1.

• Text alternatives

  Some images, text images and icons may not contain enough text alternatives. Text alternatives may not match the content.

  Criteria of the standard UNE EN 301 549:2022: 11.1.1.1 and 11.2.5.3.

• Identification

  The instructions for interacting with the content avoid referring to a particular control by its colour, shape, visual location, size, etc., so that it is identifiable independently of sensory capabilities.

  Criteria of the standard UNE EN 301 549:2022: 11.1.3.3.

• Coherent structure

  • It is not possible to ensure the consistency of the application in terms of a coherent structure on all screens (menus, headers, list marking, tables, etc.).

  • It is not possible to ensure that the texts on the packaging and labels correctly describe the contents.

  Criteria of the standard UNE EN 301 549:2022: 11.1.3.1, 11.1.3.2 and 11.2.4.6.

• Forms

  • There may be forms with incorrectly associated labels, or without accessible labels.

  • Contextual changes may occur in some forms while the data are being used. For example, the opening of new windows or tabs.

  • Autofill tools may not be provided in the input and personal information fields.

  • Some errors may not be detected when filling in the form or may not provide suggestions for correcting them.

  Criteria of the standard UNE EN 301 549:2022: 11.1.3.5, 11.3.2.2, 11.3.3.1, 11.3.3.2, 11.3.3.3, 11.3.3.4 and 11.4.1.2.

• Orientation

  The application or some screens may not adapt to changes in the orientation of the device's screen.

  Criteria of the standard UNE EN 301 549:2022: 11.1.3.4.

• Colour contrast

  There could be contrast barriers in the text and interactive elements.

  Criteria of the standard UNE EN 301 549:2022: 11.1.4.3 and 11.1.4.11.

• Zooming in

  • The content of the application may not look correct when increasing the size of the text to 200%.

  • There could be some text images.

  • If the content is increased to 400%, part of the content may be lost.

  Criteria of the standard UNE EN 301 549:2022: 11.1.4.4, 11.1.4.5, 11.1.4.10 and 11.1.4.12.

• Language

  The language of the contents of the application may not be specified correctly.

  Criteria of the standard UNE EN 301 549:2022: 11.3.1.1 and 11.3.1.2.

• Keyboard browsing

  Navigation using a keyboard may not be completely smooth or may not follow the visual order correctly. The focus may not be visible when passing through some elements or some elements may not go into focus. This could lead to changes in the content generated by a change of focus.

  Criteria of the standard UNE EN 301 549:2022: 11.1.4.13, 2.1.1, 11.2.1.2, 11.2.1.4, 11.2.4.3, 11.2.4.7 and 11.3.2.1.

• Audiovisual content

  Audiovisual resources may not be subtitled correctly. An audio description or text alternative may also be missing.

  Criteria of the standard UNE EN 301 549:2022: 7.1.1, 7.1.2, 7.1.3, 7.1.4, 7.1.5, 7.2.1, 7.2.2 and 7.2.3.

• Compatibility with support products

  The application may not transfer some of the application's characteristics to the support products correctly, for example, labels for controls, values and elements of the tables, among others.

  Criteria of the standard UNE EN 301 549:2022: 11.5.2.3 and 11.5.2.5 to 11.5.2.17.

• User preferences

  The application may not use the settings defined in the operating system by the user, which are related to colour, contrast, font type, font size and cursor focus.

  Criteria of the standard UNE EN 301 549:2022: 12.7.

• Third-party code

  The application uses third-party codes that may not comply with accessibility guidelines.

  Corresponding criteria: all the criteria.

Preparation of this accessibility statement

This accessibility statement was prepared on 20/09/2024 .

Last revision of the statement: 20/09/2024 .

The application complies with the requirements of the standard that allow two-way communication between transmitter and receiver.

Corresponding criteria: 6.1, 6.2, 6.2.2, 6.2.3, 6.2.4, 6.3, 6.4 and 6.5.