Mrs Pilar Roca Viola
Head of the Department for Organisation, Systems and Marketing
Furthering actions that refer to improvement projects concerning organisation (processes, procedures, methodologies, etc.), systems (infrastructure and machinery projects and application and software projects) and marketing (communication, sponsorship, promotions, etc.) in order to ensure the quality of service provision, develop the image that the Institute presents to direct operators linked to markets and generate actions with city residents and other companies and/or institutions.