Found: 20 results

Front cover of the OMIC Annual Report 2008

OMIC Annual Report 2008

This OMIC Annual Report publishes consumer-sector data on claims and/or complaints gathered by the Municipal Consumer Information Office during the year 2008. It analyses the development of the service as well as the goals set out for 2009.

Front cover of Consumer associations summary of activities in 2008

A summary of consumer-association activities during 2008

A publication that features data from the Municipal Consumer Council's member consumer associations in 2008. It presents the percentages of consultations as well as claims and/or complaints for each association. It also features data on, and a summary of, each association's activity.

Front cover of the OMIC Annual Report 2007

OMIC Annual Report 2007

The OMIC annual report for 2007 features a summary of the claims and/or complaints made by consumers and the main activities carried out; user profiles; the sectors against which consumers present the most claims and/or complaints; the main problems detected and possible lines of action. It has a section on property mobbing, given its social importance. In addition, it also includes a summary...

Front cover of the OMIC Annual Report 2006

OMIC Annual Report 2006

The OMIC Annual Report for 2006 contains a summary of the city residents' consumer-related claims and/or complaints; the main activities carried out; user profiles; the sectors against which consumers present the most claims and/or complaints; the main problems detected and possible lines of action. It has a section on property mobbing, given its social importance. In addition, it also...

Front cover of the OMIC Annual Report 2005

OMIC Annual Report 2005

This OMIC annual report publishes a summary of claims and/or complaints made by city residents as consumers, as well as the main activities carried out by the Municipal Consumer Information Office, and data according to sector and the claims and/or complaints made during 2005. Given their importance, it includes a chapter on property mobbing and another on communications. In addition, it also...

Front cover of the OMIC Annual Report 2004

OMIC Annual Report 2004

This annual report features a summary of the claims and/or complaints made by city residents as consumers and the main activities carried out; user profiles; how the service is used and how it has become known; the sectors against which consumers present the most claims and/or complaints; the main problems detected and possible lines of action. It makes special mention of the use of new...

Front cover of the OMIC Annual Report 2003

OMIC Annual Report 2003

This report features a summary of the main activities carried out; user profiles; how the service is used; the sectors against which consumers present the most claims and/or complaints; the main problems detected and a focus on website data use given the increasing importance of new technologies. It also includes a comparative summary of data only the last years and the goals established for...

Front cover of the OMIC Annual Report 2002

OMIC Annual Report 2002

The annual report summarises the activities carried out by the service, the profiles of OMIC's users, the sectors that consumers make the most claims and/or complaints against to be able to provide a profile of consumer habits in the city, a specific section for the website, established as an up-and-coming method for using information and as a system for presenting claims and/or complaints. It...

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