Ethical and Good Governance Mailbox
The digital channel for citizens' reports against corruption.
The fight against corruption is one of the main concerns of citizens today. Transparency is the best way to tackle corruption. Since January 2017, city residents have been able to contact the Office for Transparency and Good Practice through the Ethical Mailbox to report corrupt processes within the administration of public money or conduct that is not in line with the rules. This is a tool for conflict prevention and resolution.
This platform is made using open-source software and the TOR encrypted network to guarantee the anonymity of the person filing the report. A council team receives all communications from city residents, forwards them to the relevant departments and investigations are opened. This control element is applicable to all areas of Barcelona City Council, autonomous bodies, local public business organisations, foundations, consortia and other administrations in which the Catalan capital's council takes part.
Anyone may access the mailbox to inform us of an event or any irregular conduct. You simply need to provide all the details, any documents or other objective evidence. Once your claim has been filed, you can also follow its progress.