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Ethics and Good Governance Mailbox

Analysis Services Department

Home
Menu navigation instructions

Instructions for screen readers and keyboard users

This menu requires arrow keys to be able to use it. The menu has up to three levels:

  • First level: main menu options
  • Second level: sub-options for elements from the first level
  • Third level: sub-options for elements from the second level

Browsing instructions:

  • Browse using the horizontal arrow keys on the first level of the menu.
  • Display and browse on the second level using the vertical arrow keys.
  • Use the Escape key to get back to the first level.
  • Use the right arrow key to display the third level.
  • Browse the third level by using the vertical arrow keys.
  • Use the Escape key to get back to the second level.
  • Alternatively, use the Enter key to display any level.
  • What is it?
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  • Ethics Committee
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  • Go to the application
Menu navigation instructions

Instructions for keyboard users

This menu requires arrow keys to be able to use it. The menu has up to three levels:

  • First level: main menu options
  • Second level: sub-options for elements from the first level
  • Third level: sub-options for elements from the second level

Browsing instructions:

  • Browse using the vertical arrow keys on the first level of the menu.
  • Use the right arrow key to display the second level.
  • Browse on the second level using the vertical arrow keys.
  • Use the Escape key to get back to the first level.
  • Use the right arrow key to display the third level.
  • Browse the third level by using the vertical arrow keys.
  • Use the Escape key to get back to the second level.
  • Alternatively, use the Enter key to display any level.
  • What is it?
  • How to process?
  • Protecting the parties
  • Anonymous communications
  • Analysis Services Department
    Analysis Services Department
    • Analysis Services Department
      • Analysis Services Department
      • Analysis Services Department
      • Management actions
      • Regulations, publications, documentation, news and events of interest
  • Ethics Committee
    Ethics Committee
    • Ethics Committee
      • Ethics Committee
      • Ethics Committee
      • Documentation
      • Governing regulations
  • Go to the application
  • Image
    ull

    Have you detected any misconduct in Barcelona City Council, and are you able to produce any objective proof or evidence of this?

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    lupa

    By using the app, which guarantees confidentiality and enables anonymity, you can get the case investigated and action taken to improve the public sector’s integrity

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    Anònim

    You can choose a totally anonymous form of communication

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    Comunicació

    You can keep track of the communications through a secure channel and converse, even anonymously, with the mailbox’s management body, which carries out its tasks independently

Why has this participatory and collaborative channel created been created?

To strengthen the municipal public sector’s integrity 

The mailbox has been created with the aim of strengthening integrity and encouraging a culture of ethics and regulatory compliance not just among municipal bodies and organisations but also among the staff in their service, including elected representatives.

As a means of preventing and detecting irregularities

This is a secure and bi-directional channel that promotes collaboration between the municipal authorities and individuals through participation to cultivate integrity in public management and protect general interests through the prevention and detection of irregular forms of conduct contrary to the legal order and ethical behavioural guidelines.

To guarantee the confidentiality of the communications and the indemnity of the whistleblower

The mailbox guarantees confidentiality at all times. The individual making the communication is entitled to effective protection of their identity, a full guarantee of anonymity in the digital environment (where they opt to act anonymously) and occupational integrity. In addition, if that communication refers to actions or omissions that may constitute serious or very serious criminal or administrative offences or to breaches of European Union Law and fall within the scope of application of Act 2/2023 governing the protection of whistleblowers and the fight against corruption (Articles 2 and 3), whistleblowers may likewise have the protection provided for in that act where all its other established requirements are met.

Ethics and Good Governance Mailbox

This app is the priority communication-admission channel as it is the only one that guarantees confidentiality and allows anonymity of communications throughout the process.

Go to the application

The Ethics and Good Governance Mailbox is a channel solely for reporting incidents related to bad practice by Barcelona City Council and its dependent bodies, not for submitting complaints or queries.

For complaints and suggestions, Barcelona City Council provides citizens with other communication channels

Would you like to continue using the Ethics and Good Governance Mailbox?

Yes, continueNo, cancel

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