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Ethics and Good Governance Mailbox

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This menu requires arrow keys to be able to use it. The menu has up to three levels:

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  • Use the Escape key to get back to the second level.
  • Alternatively, use the Enter key to display any level.
  • What is it?
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  • What is it?
  • How to process?
  • Protecting the parties
  • Anonymous communications
  • Analysis Services Department
    Analysis Services Department
    • Analysis Services Department
      • Analysis Services Department
      • Analysis Services Department
      • Management actions
      • Regulations, publications, documentation, news and events of interest
  • Ethics Committee
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    • Ethics Committee
      • Ethics Committee
      • Ethics Committee
      • Documentation
      • Governing regulations
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  1. Home
  2. / Whistleblowers’ Rights and Obligations

Whistleblowers’ Rights and Obligations

The Ethics and Good Governance Mailbox’s Regulatory Rules (general regulatory provision approved on 6 October 2016 and published in the Official Barcelona Province Gazette (BOPB) on 16 January 2017) establish the principles and guarantees for protecting whistleblowers in the area of the municipal Administration. The rules also set out the rights of the individual affected by the reported information.

 

  • The whistleblower is entitled to
  • The individual accused of the form of behaviour in question is entitled to
  • A secure communication channel that guarantees anonymity and confidentiality of communications.
  • Confidentiality in the Mailbox’s management is guaranteed.
  • Effective protection of their privacy and anonymity, without any possibility of their identity being directly or indirectly revealed (the sole exception being a judicial requirement acting in a jurisdictional role or from the public prosecutor’s office using its investigatory powers). This right also extends to possible witnesses taking part in the verification of the reported facts.
  • Effective protection of their occupational integrity, without the possibility of being subject to reprisals, discrimination or any other professional consequence involving harassment or any other negative effect on account of the communication they have made.
  • Individuals reporting forms of behaviour will have their rights protected without the possibility of their personal or professional lives being subject to harmful consequences.
  • To verify the reported facts, provided they meet the requirements set out in Article 12 of this general provision.
  • The municipal authority will ensure these rights, in particular, are enforced.
  • Maximum discretion in the tasks for verifying the facts and, in general, in the Ethics and Good Governance Mailbox's entire management.
  • Being immediately informed of the communication presented, except for justified reasons in accordance with the principle of proportionality, where there is a need to keep it secret for the sake of verifying the facts.
  • No recommendations should be made or conclusions issued which contain names directly or indirectly while they have not had a real opportunity to find out about the reported facts and have their opinion put on the record.
  • No one should be informed or data handed over until verification of the facts confirms the credibility or certainty of the existence of the behaviour reported.

In cases where the forms of behaviour (actions or omissions) communicated or reported fall within the scope of application of (subject and staff) of Act 2/2023, of 20 February, governing the protection of whistleblowers and the fight against corruption (Articles 2 and 3, respectively) the scope of protection granted under that Act may likewise apply to the whistleblower.

Ethics and Good Governance Mailbox

This app is the priority communication-admission channel as it is the only one that guarantees confidentiality and allows anonymity of communications throughout the process.

Go to the application

The Ethics and Good Governance Mailbox is a channel solely for reporting incidents related to bad practice by Barcelona City Council and its dependent bodies, not for submitting complaints or queries.

For complaints and suggestions, Barcelona City Council provides citizens with other communication channels

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