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To receive attention at SAIER, you must get an appointment in advance through the following link: Book an appointment​

This city service specialises in international mobility and has been in place since 1989. It provides information and support about immigration, refugee status, emigration and voluntary return to all residents living in Barcelona.

Barcelona City Council shares management of this specialised public service free of charge together with a variety of social organisations:

How to access this service

To receive attention at SAIER, you must get an appointment in advance through this link.

In order to prevent Covid-19, people who have booked an appointment should not go to the SAIER in person. From the service we will contact them by phone to make the appointment.

The telephone contact will be made from the scheduled date (with a time allowed of one week).

People with legal or social emergencies, or in other situations of vulnerability, can go in person to the SAIER at C/Tarragona, 141, in order to evaluate their case.

SAIER has an interpreter service for newcomers who have been in the country for less than two years.

To receive information about Catalan courses, you can write to the e-mail address acollida@cpnl.cat or call 933 428 080.

Address and contact

 

Tarragona,141
08004 Barcelona
T. 93 153 28 00

saierinfo@bcn.cat

How to get there

Opening times

It is necessary to get an online appointment in advance, in order to guarantee the health and safety measures derived from the health crisis by the Covid-19.

In person and without prior referral, only emergency situations are attended to, from Monday to Friday, from 9 a.m. to 1 p.m., at the office of the SAIER in 141, Tarragona Street. Outside these hours, in emergency situations you can call 900 70 30 30 and go to the Centre d'Urgències i Emergències Socials de Barcelona (CUESB) in 25, Llacuna Street.

Immigration

Foreign nationals who have immigrated to Barcelona will find the following resources at SAIER:

  • Reception and general information about the city of Barcelona.
  • Administrative immigration procedures.
  • Social care for immigrants and housing information.
  • Legal, employment and training advice and orientation.
  • Validation of foreign studies and driving license.

SAIER Guides with frequently asked questions about immigration

Emigration

Residents who have decided to leave the city, or are thinking of doing so, will find the following resources at SAIER:

  • Information about cultural, social, employment, legal, healthcare and other matters of interest concerning the country of destination.
  • Information about emigration documentation.
  • Exporting social benefits and unemployment benefits from one European country to another.
  • Validation of academic diplomas, professional validation.

SAIER Guides with frequently asked questions about emigration

International Protection

Residents who wish to request international protection in Spain according to asylum rights will find the following resources at SAIER:

  • Orientation and legal advice in matters concerning international protection.
  • Social care for international protection seekers.

Guide on the ordinary procedure of international protection

Guide on the ordinary procedure of international protection in different languages

SAIER Guides with frequently asked questions about asylum and refugee issues

SAIER Guides with frequently asked questions in different languages about asylum and refugee issues

Applications for international protection of Venezuelan people [cat]

Voluntary Return

Non-EU foreign nationals planning to return to their country of origin will find the following resources at SAIER

  • Information and general support concerning voluntary return.
  • Information about alternatives to voluntary return.
  • Information about a variety of programmes and legal advice concerning return issues.
  • Referral to organisations, agencies and other related city services.

SAIER Guides with frequently asked questions about voluntary return