The Directorate for Immigration and Refugee Services supports immigrants in the process of arriving, getting settled in the city and becoming part of the community. This work involves facilitating equal access to existing opportunities and rights and preventing discrimination. The main purpose is to help them pursue their life goals in Barcelona.

The Directorate offers services, resources, facilities, projects and programmes to address the initial information and training needs of immigrants and returning residents, with the goal of promoting social and personal autonomy. It also supports them in order to guarantee that everyone can access basic services such as education, healthcare and housing, and to foster community harmony, cohesion and mutual respect.

This work is carried out together with city organisations and associations that have a first-hand understanding of the situation in different neighbourhoods and contribute to building a more welcoming, inclusive and caring Barcelona.

This website also includes practical information on procedures such as registering as a city resident and getting a healthcare card, as well as municipal programmes that promote community harmony and multiculturalism.