Contact
Address
Carrer Ferran, 32
08002 Barcelona
Hours
From 1 October to 30 April:
- Monday and Friday, from 9 a.m. to 2 p.m.
- Tuesday and Wednesday, from 9 a.m. to 6 p.m.
- Thursday, from 9 a.m. to 7 p.m.
From 1 May to 30 September (time reduced)
- Mondays, Tuesdays, Wednesdays and Fridays, from 9 a.m. to 3 p.m.
- Thursday, from 9 a.m. to 7 p.m.
During Easter Week:
- From 9 a.m. to 2 p.m. (closed in the afternoon)
During Christmas:
- Monday, 29 December; Tuesday, 30 December; and Wednesday, 31 December 2025: open from 9:00 a.m. to 2:00 p.m. (closed in the afternoon).
- The office will be closed from 2 January to 5 January 2026 (both inclusive).
Telephone assistance
934 132 000
Online help
Share this content