Please note that the E-Office, BCN Guide, Online Procedures Office, Online Citizen Support Service and Agenda 500 will all be out of service this weekend, owing to improvement work on Barcelona City Council’s technological infrastructures. Other services on this website may also be affected.

The work is expected to start at 3 pm on Saturday and continue until 12 midnight on Monday.

We apologise in advance for any inconvenience.

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About us

The Office for Non-Discrimination (OND) is a mechanism for guaranteeing human rights at a local level, aimed at dealing with discrimination-related human rights violations. The service is aimed at all city residents, putting special emphasis on forms of discrimination relating to origins, cultural or religious affiliations, sexual orientation and gender identity, among other things.

Barcelona has had a municipal service since 1998 that is aimed at dealing with discrimination-related human rights violations.

The OND concentrates its efforts on the following:

  • Information, training and awareness-raising in everything relating to equal rights.
  • Care and advice to victims of human rights violations. Where such a violation constitutes a crime, the OND offers legal advice on processing the appropriate claim against discrimination. As for non-criminal cases, it seeks out-of-court solutions.
  • Involvement from the City Council in certain cases that are regarded as strategic and whose resolution may lead to a profound change or transformation in both society and policies.
  • Detection of structural problems that cause human rights violations and the proposal of improvements to redress them.

The OND works on priority themes very intensely: hate speech and discrimination, civil rights and public freedoms in using public spaces and full citizenship.

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