The SOAPI is a municipal service, found in all the city's districts, that specialises in receiving and providing support to immigrants. It offers information, guidance, support and advice on getting to know the local area, how to register in the municipal residents’ register, getting a health card, language learning, foreign national procedures, rights and duties, associations, leisure and culture, among other matters.
s provided for in Act 10/2010, of 7 May, on the reception of immigrants and returnees to Catalonia, the SOAPI provides the initial reception service.
ACTIVITIES OFFERED BY THE SERVICE
It offers group sessions in the districts and on-demand sessions at different entities and services. It also offers module C of the training course on Knowledge of Catalan society and its legal framework. Some activities may provide translation services.
Information sessions
These are held on a monthly basis in all of the city’s districts for migrant people who live in Barcelona. They are 90 minutes long and offer general information on how to register in the municipal residents’ register, getting a health card, schooling, language learning, the initial reception service, immigration services and other resources in the city. .
How can this service be accessed?
It is recommended that you attend the session in the district where you live.
Phone number: 695 152 724
Email: suportsoapi@bcn.cat
Individual assistance
If you have already attended an information session and you need more information on a specific matter, you can request an individual appointment.
How can this service be accessed?
ou need to book an appointment filling out the form
Module C (Knowledge of Catalan society and its legal framework)
15-hour training course, delivered in Catalan and provided for in the Act on the reception of immigrants and returnees to Catalonia. Together with Modules A and B, it forms part of the Initial Reception Service Certificate.
To access the training, participants must be registered as residents of the city of Barcelona. They must also have a minimum level of oral comprehension in Catalan, equivalent to levels A1/A2. This competence can be accredited by completing Module A (or by presenting a certificate of 90 hours of Catalan language training), or through a prior language assessment interview carried out by the entity that delivers the module.
Following the publication of Instruction 1/2025 by the Department of Social Rights and Inclusion of the Government of Catalonia —which states that the First Reception Certificate is sufficient to meet the requirements of the Integration Effort Report— the SOAPI (Guidance and Support Service for Immigrants) is receiving many inquiries and requests regarding related training. Please note that:
- These requests are being processed in the order they are received.
- The 2025 courses are already fully booked. The 2026 offer will be available throughout December.
How can this service be accessed?
Consult the Module C calendar and get in contact with the entity responsible for the training.
Email: suport.soapi1@bcn.cat
Sessions in entities and services
These sessions, for entities and services that work with newly arrived migrants, are organised according to demand, cover either general or specific matters. They are designed for groups of a minimum of 10 people and last approximately 90 minutes.
How can this service be accessed?
You need to contact your local branch of SOAPI via email. You will find the email in the CONTACT section.
CONTACT
For more information you can contact your district directly through the email address indicated below. If you don't know which district you live in, you can check it on the Barcelona map
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Ciutat Vella |
Eixample |
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Sants-Montjuïc |
Les Corts |
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Sarrià - Sant Gervasi |
Gràcia |
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Horta-Guinardó |
Nou Barris |
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Sant Andreu |
Sant Martí |
Calendar for Reception sessions / Module C
These informative sessions are provided by the Orientation and Support Service for Immigrant Residents (SOAPI). They provide information about rights and responsibilities, procedures, services, resources and socio-cultural details of the city, among other issues. Pre-registration required to access the training “Knowledge of catalan society and its legal framework / Module C”. More Information
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