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Coexistence Office

The Coexistence Office aims to ensure the preservation of the public space as a place of co-existence, where all people are at liberty to carry out their activities of free movement, leisure, meeting and recreation, with full respect for the dignity and rights of others and the plurality of diverse cultural, political, linguistic, and religious expression and the diverse ways of life in Barcelona.

Therefore, the Coexistence Office aims to:

  • Propose preventative measures and policies to improve co-existence in public areas.
  • Instruct the sanctioning procedures set out by the Byelaw (complaints, appeals, applications for compensation for damages).
  • Monitor the application of the Byelaw.
  • Increase and improve the use of alternative sanction measures.

You can make any enquiry relating to the Co-existence Byelaw here.

You can make inquiries/allegations/appeals to a Co-existence fine here.

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FAQs

General

Where can I submit a form?

  • In person by prior appointment at any Citizen Help and Information Office or City Council registry.
  • By post to Barcelona City Council, Plaça de Sant Miquel, 4.
  • With a digital certificate on the City Council website.

 

I want to pay a fine and I have no document to do so.

To request a duplicate payment document you can do it:

  • In person by prior appointment at the Municipal Tax Office and request a duplicate of the payment letter.
  • By digital certificate on the City Council website.

 

How can I pay a fine?

 

How can I make a complaint or appeal a coexistence fine?

To make a complaint or appeal a fine under the Coexistence Byelaw you must apply in writing using a form which you can submit:

  • In person by prior appointment at any Citizen Help and Information Office or City Council registry.
  • By post to Barcelona City Council, Plaça de Sant Miquel, 4.
  • With a digital certificate on the City Council website.

 

I want to check the status of a complaint or appeal of a co-existence fine?

To consult a file as an interested party you must make a written request using a form which you can submit:

  • In person by prior appointment at any Citizen Help and Information Office or City Council registry.
  • By post to Barcelona City Council, Plaça de Sant Miquel, 4.
  • With a digital certificate on the City Council website.

 

I want to make another enquiry, suggestion or complaint about the Coexistence Byelaw.

To make an enquiry, suggestion or complaint about the Coexistence Byelaw, click here.

 

Fines

Are there any discounts on the fines?

Discounts are applied to fines if they are paid within 10 days of notification of the charge.

 

If I pay with the discount, can I then make a complaint?

No, the advance payment of the amount of the fine signifies that the procedure is finalised and waives the right to formulate complaints. You can present a judicial review before the Barcelona Contentious Administrative Court.

 

If I make a complaint, do I lose the discount?

Yes, if you make a complaint and it is rejected you can no longer pay with the discount.

 

Alternative measures

I am an adult. Can I substitute the financial amount of a sanction?

Yes, if you are registered as living in Barcelona you can substitute the Co-existence Byelaw fines with alternative sanction measures, except for fines for:

  • Offences related to posters, publicity, propaganda and suchlike.
  • Offences related to obtaining permission to use common areas (gambling, camping, etc.) or to the need for a license to carry out activities in the public space (street selling).
  • Offences linked to requesting, purchasing, using or consuming products, activities or services in the public space without permission (requesting sexual services, purchasing street-selling products, collaborating with or requesting unauthorized services).

 

I am not an adult. Can an I substitute the financial amount of a sanction?

Yes, you can substitute the Coexistence Byelaw fine with alternative sanction measures, except for fines for:

  • Offences related to posters, publicity, propaganda and suchlike.
  • Offences related to obtaining permission to use common areas (gambling, camping, etc.) or to the need for a license to carry out activities in common areas (street selling).
  • Offences linked to requesting, purchasing, using or consuming products, activities or services in the public space without permission (requesting sexual services, purchasing street-selling products, collaborating with or requesting unauthorized services).

 

How can I request alternative sanction measures?

You must meet the requirements set out in the Byelaw Decree and the catalogue of alternative measures to economic sanctions.

And always request it in writing by means of an instance, which can be presented:

  • In person by prior appointment at any Citizen Help and Information Office or City Council registry.
  • By post to Barcelona City Council, Plaça de Sant Miquel, 4.
  • With the digital certificate on the City Council website.
  • For more information on alternative sanction measures, consult Prevention website.

 

Send a suggestion or complaint

Send a suggestion or complaint

Form online

Form online

Telephone assistance

Telephone assistance

Assistance in person

Assistance in person

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