General
Where can I submit a form?
- In person by prior appointment at any Citizen Help and Information Office or City Council registry.
- By post to Barcelona City Council, Plaça de Sant Miquel, 4.
- With a digital certificate on the City Council website.
I want to pay a fine and I have no document to do so.
To request a duplicate payment document you can do it:
- In person by prior appointment at the Municipal Tax Office and request a duplicate of the payment letter.
- By digital certificate on the City Council website.
How can I pay a fine?
- In person at participating banking entities.
- Some payments can be made in person at the self-service procedures kiosks located in different places in the city.
- By calling the free number 010 (931 537 010 from outside the Barcelona Metropolitan Area) between 8:00 am and 11 pm.
- At the portal of procedures website
How can I make a complaint or appeal a coexistence fine?
To make a complaint or appeal a fine under the Coexistence Byelaw you must apply in writing using a form which you can submit:
- In person by prior appointment at any Citizen Help and Information Office or City Council registry.
- By post to Barcelona City Council, Plaça de Sant Miquel, 4.
- With a digital certificate on the City Council website.
I want to check the status of a complaint or appeal of a co-existence fine?
To consult a file as an interested party you must make a written request using a form which you can submit:
- In person by prior appointment at any Citizen Help and Information Office or City Council registry.
- By post to Barcelona City Council, Plaça de Sant Miquel, 4.
- With a digital certificate on the City Council website.
I want to make another enquiry, suggestion or complaint about the Coexistence Byelaw.
To make an enquiry, suggestion or complaint about the Coexistence Byelaw, click here.