Have you got any doubts or do you need support relating to matters such as gender transit? Have you experienced LGBTQIA-phobia or do you need psychological support and/or legal guidance? Do you need help relating to foreigner status and an asylum request?
Our information and facilitation service is available from Monday to Saturday to resolve your queries and explain how the centre works, as well as the resources, services and activities it offers. The service will also help you get an appointment for any of the services requested.
Appointments can be made by email to info@centrelgtbibcn.org, by calling 93 880 51 11, or in person at the LGBTI Centre (Comte Borrell, 22)
TIMES
Monday, from 3.30 pm to 8.30 pm
From Tuesday to Friday, 10 am to 2 pm and 3.30 pm to 8.30 pm
Saturday, from 10 am to 2 pm and 3 pm to 8 pm
Reception service
We offer an initial reception service to provide unhurried support for people and families who use the centre, where we identify their needs. This way we determine if their needs can be addressed by the service itself, or whether they need to be referred to specialists or other teams from the administrations or associations.
Appointments must be made, by calling 938 805 111 or sending an email to info@centrelgtbibcn.org
Psychological advice
We provide emotional support for individuals and families who for different reasons ask for psychological help in connection with matters relating to sexual orientation, identity and gender expression.
We understand psychological support as a process of active listening and emotional support to help empower users when it comes to addressing personal and relational matters linked to the different situations before them.
To use the psychological advice service, you must first get an appointment with the reception service, which will make an initial evaluation of your case. You can get an appointment by calling 938 805 111 or by sending an email to info@centrelgtbibcn.org.
Legal advice
We provide legal advice for users suffering discrimination due to LGBTI-phobia or serophobia, and for matters connected to family law, foreigner status etc.
We handle queries about thelabour sphere (equality plans, discrimination in the workplace etc.). We have a legal team specialised in administrative procedures that may be of interest to trans people.
For cases of LGBTI-phobia, we work in coordination with the Office for Non-Discrimination (OND) and the Observatory Against LGBTI-phobia to provide assistance and offer psychological and legal support.
Support for trans and non-binary people
We provide specialist help, advice and support in response to enquiries from trans and non-binary people.
Besides offering information on the specialist resources we have available, we carry out important personal support through active listening and counselling. Our missions include support for trans and intersex groups, collectives and associations through training, a programme of activities and the dissemination of specialist resources and materials.