Barcelona City Council, acting through the Manager's Office for Social Rights and the Municipal Institute of Social Services (IMSS), aims to promote the creation of new integrated information systems on its Social Services Platform so as to improve, speed up and facilitate social assistance for citizens. The aim is to distribute these new systems through two lines of assistance: basic and emergency social assistance and social assistance for the promotion of personal independence and residential accommodation for the elderly. The Facilities for the Elderly information system is a resource that falls within the line of social assistance for promoting personal independence and residential accommodation for the elderly.
Co-funded by the Catalan European Regional Development Fund (ERDF) within the framework of the agreement between Barcelona City Council and the Catalan government for the Catalan ERDF Operational Programme for 2014-2020, the Facility for the Elderly information system will be facilitating the comprehensive management of the residential resources for the elderly: Emergency-Assistance Service for the Elderly (SAUV), residential accommodation, day centres, supervised apartments, dwellings with services and RESPIR.
The system will improve the overall efficiency of the mechanisms for assisting the elderly and facilitate a single vision of all the services and interventions carried out on a citizen once it is integrated with the Social Services’ other information systems. It will also enable the availability of data from the provision of the services in real time and facilitate the system’s independence in obtaining indicators, while offering greater management control and capacity of the service.