IMI

A solution that enables and administers agreement and subsidy processes for general calls for city and district subsidies (call for subsidies, managing body, subsidies, arguments and justification), both public and otherwise.

Development and maintenance of the technology necessary for managing the follow-up of the legal issues that are covered by the register and enable consultations of historical documents, enabling their follow-up.

A solution for managing municipal meetings that includes all activities relating to the preparation of issues to be dealt with at the Municipal Bodies’ meetings. To that end, it manages the questions that the political party groups present, so they can be answered verbally or in writing at the various committees, by monitoring the recipient of the question and its status.

Integration of the applications needed to  support the checking of invoices from entities outside the corporate environment.

A solution that provides a comprehensive educational, administrative and analytical management for municipal nursery schools while enabling the administration of school activities provided by Barcelona's schools. In addition, it integrates the portal of the International Association of Educating Cities, the environment of collaboration and communication between the Nursery Schools’ various management spaces and management of volunteers.

Comprehensive management systems and consultation tools for the libraries’ catalogue, document collections and municipal archives. It includes various sources of data: photographic catalogue of the Urban Planning Library, collective CCUC-DIBA and CSIC catalogues.

Technological support for the management of the Mayor’s Municipal Government Team, protocol and administrative records of the entry of  requests from the public addressed to the Mayor’s Office, with subsequent registration and follow-up by the various municipal departments.

Managing reports (inspections, refunds and fines) relating to licences and inspections.

Dynamic aggregation platform for various sources of municipal information, for use in the OACs and their distribution through other channels such as websites, kiosks and social networks.

Technology for administering the procedure folders of citizens, businesses and professionals. Integration with the e-Register service and documentary management. Access to reports.

Platforms and systems that enable citizen participation in processes such as municipal decisions taken through consultations or the options themselves that open government grants. They increasingly allow for the creation of collaboration frameworks between local authorities.

A solution that enables the processing, management and validation of administrative procedures for underground activity.

Systems that provide support for the management of reception and accommodation facilities and resources, while also enabling Housing Offices to be managed. It includes handling procedures connected to the social housing service, managing urban-landscape subsidies and hoardings, as well as managing the publication of and expenses for advertising campaigns, advertising orders in the mass media and publication orders in official journals.

This refers to the information systems for managing appointments for social services, and calendar and report services. Access to the Municipal Population Register.

Tools that enable the administration of all the items that reach the Lost and Found Office and which are put in order and classed so they can be returned to citizens, once requested and identified by their owners.

Technology for online procedures via websites, with a cross-cutting procedures and services platform for social services. Access to the Municipal Population Register.

Tools for administering basic social services: soup kitchens, Dependency Act procedures, home care and subsidies. Report management and budgetary, invoice and co-payment control. Management of records of requests, services provided and street initiatives, as well as reports and control of social-service and calendar appointments.

This refers to the information systems that enable online procedures through the website, on the cross-cutting procedure platform and data services referring to the Municipal Population Register.

Technology for managing work projects in economic and technical areas, through payment gateways, enabling electronic payments of tax receipts, by credit card or direct debit, and building reports.

Platform for managing tax, duty and levy self-assessments and payments.

Technology that facilitates the coordination of services that enable the management of, and response to calls, incidents and emergencies that require connections with the Guàrdia Urbana [city police] or the Fire Brigade to manage incidents and emergencies.

An architecture for the comprehensive management of requests from citizens and internal services: incidents, complaints, suggestions, service requests, compliments, queries and claims.

Technology for managing the Municipal Register and its procedures for various matters, controlling the Municipal Population Register. It refers not just to data gathering for compiling the electoral census but also data processing by the National Statistics Institute (INE). It includes a Baseline Information Model (centre of baseline information on people, territory and business relations).

Technology for managing Barcelona’s Rose Competition.

Tools for supporting communications and governance of the social-service balanced scorecard, from appointments to offers of social services. Management of the professional calendars of the various centres and services; as well as control of soup kitchens. Giving support to the management of the Home Care service and subsequent budgetary control, invoice control and co-payment.

A solution that enables the management of services for vulnerable people in Barcelona, including self-management of Social-Service reports, the management of facilities such as soup kitchens and shelters and access to facilities or soup kitchens and other resources that are offered by social services through centres distributed throughout the city.

A comprehensive information system for requesting and managing summer scholarships, from registration and assessment to the final decision;  including the management of social-service reports.

Access to social-service offers and calendar management, among other things.

This groups together the ICT services that are tasked with providing support for immigrants through common basic services such as social appointments and social-service reports. More specifically, through the immigrant assistance service, which enables the registration and management of requests for integration reports, which are requisite for immigrants requesting temporary residence, or registering and managing requests for housing reports, which are required for reuniting families, among other things.

A technological solution for registering, providing assistance to and following-up people connected to sex work on the street. Access to the centralised repository of reports of Barcelona City Council's Area of Social Rights, to the appointments service and to the Municipal Population Register.

Platform for 010 and OAC procedures for the Municipal Tax Office, the Lost and Found department and the Municipal Population Register.

Tool for managing services for people with disabilities. This enables occupational advice, support and promotion on the part of the Municipal Institute for People with Disabilities (IMPD). Register of reports, job offers and training courses for people with disabilities, as well as professionals who help with their placements.

Online procedures

Procedures via the website, which is a cross-cutting procedure and service platform for carrying out or requesting procedures and services. This service uses data relating to the population register.

Technology for the management of traffic accidents by collecting data and drawing up records that will be consulted by insurance, courts and hospitals. At the same time, it allows the preventive management of road conditions, pedestrian crossings and conflicting crossings and the collection, management and follow-up of improvement proposals.

Technological solutions that aim to ensure the maintenance and improvement of the quality of life of elderly people, people with disabilities and/or dependant persons in Barcelona. They cover Home Care and Telecare, management of journeys by elderly people and access to social-service reports which allow the processing, requesting and consultation of the status of the requests registered.

A solution tasked with ensuring tax-payers’ comply with their tax obligations, through actions aimed at encouraging debt payments within voluntary periods. It includes, among other things, managing Barcelona’s vehicles and calculating the tax on mechanically powered vehicles (IVTM), managing property-tax register information and calculating the Landed Property Tax, managing the Economic Activity Tax with information derived from the Tax Agency, managing waste associated with economic activities and managing capital gains (tax on increase in urban land value).

Solutions for managing the penalty procedure that commences with complaints and the subsequent fines (which result from the processing of complaints in due time and manner) and finishes at the point of collection, when it is passed to collection management.
It includes management of the accusations or defence and also the appeals that may be lodged by the accused if they so wish.
The type of fines that the City Council issues relate to traffic violations and infringements of other regulations: byelaws, Safety Act, etc.

A solution that provides support for Barcelona City Council’s collection processes for taxes and fines, necessary for managing tax-payers (registration and maintenance of data on tax-payers), managing voluntary and enforced tax and fine payments (collection management, tax-payer's payment of outstanding debt in instalments, return of undue payments, etc.) and managing collections through distraints. This solution enables, among other things, e-payments of tax receipts by credit card and the management of Barcelona City Council’s e-notifications (Procedures Portal).

It refers to those systems that help to manage the real estate of the City Council in order to have their historical information. They allow to consult the modifications of the main attributes of a good, over time, as well as manage aggregations and reparcellations of goods, generation of bag of vials, registration of the investments made in an asset and calculation of depreciation.

A solution that enables the management of municipal investments established under PIM (Municipal Term-of-Office Investment Plan), by including the follow-up of the investments’ entire procedure:

• PIM approval
• Application and approval of an investment (Green Book, Forecasts Book, Approvals Book etc.,)
• Investment follow-up (follow-up report by operator, Report on implementation of investment-projects).

A solution that comprises economic and financial systems of the City Council, institutes, consortia and companies, incorporating the central IT system of this area and environments that make it up, such as the entering into the accounts of the costs, budgets, investments, and treasury and invoicing management.

IMI provides the technological tools for managing Barcelona City Council’s procurement processes, for registering and processing reports, from proposal to awarding and subsequent follow-up, and termination of the contract.

Systems that enable the City Council's economic-financial systems to communicate with banks.

A solution that allows the definition and management of Barcelona City Council's income which is not managed by the Municipal Tax Office (IMH) while providing support for the management of the generated invoices’ input and output channels.

A system that enables the processing of purchases from the City Council’s suppliers which includes:

• Item maintenance and supplier and department standardisation
• Classification of items by family.
• Administration of requests, orders, delivery notes and invoices.
• Preparation of technical reports for purchasing IT material.
• Credit statement with economic information for budget entries and balance available for purchases.

Technology that enables: 

The preparation of the City Council’s income and expenses budget according to Organic, Programme and Economic classifications.
The system has a hierarchical structure based on the three classifications which enables access to and displays the budget under various groupings.

• Organic Code: shows the internal structure into which Barcelona City Council is organised.
• Programme or functional code: The aim behind the classification by programme is to group together cross-departmental expenditure carried out for a specific purpose.
• Economic code: shows the aim of the expenses, in other words, what the budget is spent on.

The management of the financial economic system of Barcelona City Council’s business entities and companies.
The modules it envisages are:

• General financial accounts
• Accounts payable
• Accounts receivable
• Third-party management
• Client invoices
• Purchases
• PIM management
• Availability control
• Analytical accounting
• Fixed assets.

IMI provides technology for the technical support necessary for management, inspection and collection of taxes, public-sector charges, fines and other public-law revenue for Barcelona City Council and its independent bodies and other entities.

IT tools and support for the economic and financial system of the City Council and its bodies: Budgetary and financial accounting; purchases and procurement; concessions, compulsory purchases and subsidies.

Solutions that ensure the continuous improvement of districts, defining indicators and metrics to be achieved, based on the normative parameters established by municipal byelaws and regulated by Barcelona City Council’s sectoral bodies.