The Mobile Services Office (OSAM, by its name in Catalan) is part of the Digital Channels Department at the Municipal Institute of Information Technology’s Development Department.
OSAM offers support for the development, maintenance and evolution of mobile apps and mobile-service initiatives for the people of Barcelona and, potentially, for employees of the City Council and its subsidiary public companies. We manage the launch of these apps on the main mobile app markets. OSAM provides the infrastructure, development standards, QA process and common, cross-cutting software for each app.
The aim of OSAM is to guarantee the good quality of all Barcelona City Council's mobile apps.
Service
OSAM provides support from within the City Council for the supplier company and the person responsible for the app, in carrying out a series of actions before the app's launch on the current markets with the desired level of technical and functional quality. The Office must be contacted before any app development work has begun. Ideally, the Office should be included from the conceptualisation stage, before an app's creation process starts. OSAM’s functions throughout the creation process are as follows: