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Urban Planning, Ecological Transition, Urban Services and Housing

About Us
The Ecology, Urban Planning and Mobility Area is responsible for providing municipal services linked to the public areas and city services which make life easier for people who live and work in the city.
What we do and why
The City Council seeks to ensure a quality public space, a green and biodiverse city that is productive and resilient, a city committed to active and sustainable mobility with public involvement and commitment.
Bodies Involved
Ecology, Urban Planning and Mobility Area has different instruments as well as advisory and participatory bodies for effective involvement and collaboration in municipal projects with the general public, groups and organizations, and both public and private entities.
Services
The Council sees to the smooth running of the city services, to ensure the daily wellbeing of the public and contribute towards the city's development.
Procedures
Environmental facilities
News
Contact

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Contact

Ajuntament de Barcelona offers online attention for you to send incidents, information and questions on the functioning of the city and its municipal services.

Remember you can also use these other channels:

· Face-to-face service from the citizen attention offices as well as the specialized offices.

· Civility helpline 900 226 226for incidents and complaints.

Attention online: Information, Inquiries, Complaints and Suggestions

Personal asssistance

Citizen Help and Information Offices (OAC)

Specialised help centres

Telephone support

010 telephone

Civic response telephone