The OMIC continues to provide its services to the public electronically and through the 010 phone service. Claims and enquiries will continue to be preferably dealt with online. For those inquiries or complaints that require face-to-face attention, you must make an appointment in advance on the municipal procedures portal ajuntament.barcelona.cat/cita/omic, by calling 010, or at the Municipal Procedures Kiosk.
Consumer associations
On this page you will find a list of consumer associations and cooperatives in the city registered in the register of associations of the Catalan Consumer Agency or the Spanish National Institute of Consumer Affairs.
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