The OMIC continues to provide its services to the public electronically and through the 010 phone service. Claims and enquiries will continue to be preferably dealt with online. For those inquiries or complaints that require face-to-face attention, you must make an appointment in advance on the municipal procedures portal ajuntament.barcelona.cat/cita/omic, by calling 010, or at the Municipal Procedures Kiosk.

Responsible consumption

Consumption is an activity that is everywhere in our lives. When we choose how we consume, in a way we are also choosing how we want to live.

Responsible consumption is a proposal that encourages individuals, groups and society to be aware of the effects of our consumption practices. It encourages us to gradually adopt new habits with positive effects both on our health and quality of life and on the local economy, society and the environment. It is based on consuming in a way that also takes into account the medium- and long-term effects of our consumption and on contributing whenever we can to collective organisation and support for alternatives such as social and solidarity businesses and organisations.

Barcelona City Council is committed to responsible consumption. First, by preaching by example, through sustainable public procurement. And also by making it easier for citizens, organisations and businesses to adopt consumption practices and offers aimed at achieving a fairer and more sustainable socio-economic model. This is why we have drawn up some strategic proposals, among others, the Strategy for Promoting Responsible Consumption 2016-2019, the Plan for the Promotion of the Social and Solidarity Economy, and the Climate Plan.

The OMIC has a long history of providing information and support to the public so that citizens know their rights and duties in consumption matters, and it is committed to including a responsible consumption perspective in the information it provides.

Furthermore, the OMIC shares its premises with the Responsible Consumption Space, a municipal facility that specialises in promoting a new culture for consumption.

Why we do it?

  • Because it can take us closer to simpler, healthier and more satisfying lifestyles. And make us feel good about acting more consistently with our values.
  • Because, by practising responsible consumption, we can support and strengthen fairer and more sustainable economic practices and employment situations.
  • And because it helps us make a small contribution to the complex and difficult process of rethinking and transforming our socio-economic model and fighting against climate change.

You will find all the information, activities and resources at barcelona.cat/consumresponsable.

THE PRINCIPLES OF RESPONSIBLE CONSUMPTION

Social and solidarity economy

It prioritizes the satisfaction of people's needs over profit and acts with value

Agroecological food

Based on a production that respects the rights of working people, it preserves

Proximity

Products that come from the nearby environment and enhance the fabric

CARE OF PEOPLE

It puts people at the center, promotes quality employment and the integration of vulnerable groups.

GOOD LIVING

Product or service that encourages the practice of sustainable and healthy lifestyles.

DEMOCRATIC MANAGEMENT

It promotes an active and equal participation of all members of the initiative in decision-making.

FAIR TRADE

Fair trade relationship, especially between North and South, based on social and environmental values.

SUSTAINABLE PRODUCTION

It incorporates the reduction of water, energy and raw material consumption and minimizes waste.

WASTE PREVENTION

Products that avoid the generation of waste, since they last longer, are repairable, low consumption, with minimal packaging or with less impact packaging.