OMIC

The new electricity tariff has applied meaning different prices for contracted power and consumption depending on the time of day. The aim of the new tariffs is to move towards greater energy efficiency, encouraging customers to consume power at times when the power grid is less congested.

Before choosing a destination, it is important to find out about the possible limitations and the necessary requirements to be able to travel, as well as review the contracting conditions of any service related to the trip. Recommendations of the Catalan Consumer Agency.

The OMIC has detected an increase in queries and complaints about contracting these courses. Here are some general tips for consumers.

Citizen queries on bank contracts, bank fees, bank cards, mortgage loans, consumer loans, etc. will be attended to. The service is also available to companies, SMEs and self-employed workers, in particular with regard to advice on taking out ICO loans.

Members of the public can still carry out their procedures with the OMIC online and by calling the 010 helpline. Claims and enquiries are still being processed through this website. If you need face-to-face assistance, you can request an appointment. To request face-to-face assistance, you must fill in this form.