The OMIC continues to provide its services to the public electronically and through the 010 phone service. Claims and enquiries will continue to be preferably dealt with online. For those inquiries or complaints that require face-to-face attention, you must make an appointment in advance on the municipal procedures portal ajuntament.barcelona.cat/cita/omic, by calling 010, or at the Municipal Procedures Kiosk.

News

18/09/2020

Contracting online courses: what are my rights?

Online courses. The OMIC has detected an increase in queries and complaints about contracting these courses. Here are some general tips for consumers.

02/09/2020

How can I understand my water bill?

Basic supplies. Advice for understanding water bills and consumer rights

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