Boost to services for women experiencing gender violence

Support, Recovery and Shelter Service (SARA):

Offers support to victims of gender-violence situations (women, children and teenagers, and LGBTI people, and individuals who are directly affected by such violence in their immediate environment).

  • Meeting by prior appointment: 8 am to 3 pm, Mondays to Fridays. Evenings according to availability (C/ Marie Curie, 16).

  • Emergency meeting: 9 am to 1 pm, Mondays to Fridays (C/ Marie Curie, 16).

  • Telephone helpline: 8 am to 8 pm, Mondays to Fridays. Tel.: 932 915 910/920.

Outside SARA’s helpline times, you can go to the Barcelona Social Emergencies Centre (CUESB, C/ Llacuna, 25), which offers support 24 hours a day, 365 days a year. Tel.: 900 703 030

Women’s support and information points (PIAD):

They offer support to women in cases of discrimination or gender violence, as well as information on different departments, psychological care, legal advice and workshops.

  • Meeting by prior appointment: Visits must always be arranged by prior appointment by calling 900 922 357 (Mondays to Fridays, from 9 am to 2 pm and Mondays to Thursdays, 4 pm to 7 pm) or by emailing the relevant PIAD.

Other specialised services

Telephone helplines

932 915 910 / 20

Care, Recovery and Shelter Service (SARA) (from 9 am to 3 pm, Monday to Friday)

900 703 030

Barcelona Medical and Social Emergencies Centre (CUESB) (24 hours, free)

900 900 120

Emergency gender-violence helpline (24 hours, free)

671 778 540


Gender violence: “Violence that is used against women as a manifestation of discrimination and inequality situations under a power relations system of men over women which, expressed physically, financially or psychologically, including threats, intimidation and duress, results in physical, sexual or psychological harm or suffering, in public or private”.

Law 5/2008, of 24 April, on the Right of Women to Eradicate Gender Violence